Privacy policy

and the use of cookies on the website of the Herbal Hotel


This document concerns the processing and protection of personal data concerning Users in connection with their use of the website: (hereinafter "Website").

The Herbal hotel and Przedsiębiorstwo Budowlano - conservacyjne Castellum Sp. z o.o. Castellum Klasztor Sp.k. respects the right to privacy of the Users of the website
In particular, it cares for the protection of their personal data and applies appropriate organizational and technical solutions to prevent interference with the privacy of Users by third parties. Our actions are aimed at guaranteeing the User a feeling of complete security at a level appropriate to the applicable law, including:

    Regulation of the European Parliament and of the Council 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general regulation on data protection);

    The Act of July 18, 2002 on the provision of electronic services;

    Act of July 16, 2004 Telecommunications Law.

The use of the Herbal Hotel Website is carried out using a secure SSL protocol, which significantly increases the protection of data transmission in the Internet.

Please be advised that the Website may contain external links enabling its Users to reach other websites directly, or when using the Website, cookies may be additionally placed on your device from other entities, in particular from suppliers such as: Facebook, Twitter, Google+, in order to enable you to use the Website's functionalities integrated with these services.
Each of the suppliers defines the rules for the use of cookies in their privacy policy, therefore we have no influence on the privacy policy of the suppliers and the use of cookies.
For security reasons, we recommend that before using the resources offered by other websites or services, each User read the document regarding the privacy policy and the use of cookies, if they have been made available, and if they are not available, contact the administrator of the website or website in for information in this regard.

Dictionary of terms:

    cookie - this is a small piece of information saved by the server on the User's computer, which the server can read when reconnecting from this computer,

    system log - this is information sent to the server by the User's computer at each connection, it may contain various data (e.g. IP number), from which it is possible to more or less accurately determine where the connection came from,

    IP address - an individual number that, as a rule, each computer connected to the Internet has, the IP number may be permanently associated with a given computer (static) or assigned to it for a given connection (dynamic),

    SSL protocol - a special standard for data transmission on the Internet, in which the transmission is encrypted, as opposed to regular transmission, where the transmission is in clear text.


I. Administrator and Personal Data Inspector

    The administrator of data about Users collected using the Website is:

Przedsiębiorstwo Budowlano - Konserwatorskie Castellum Sp. z o.o. Castellum Klasztor Sp.k.
ul. Świdnicka 31
50 - 066 Wroclaw

II. Collection of data

As regards the use of the Website by the User, we store http queries directed to the server. The resources viewed are identified by URL addresses and relate to:

    public IP address of the end device from which the inquiry came;

    User station names - identification performed by the http protocol, if possible;

    User name provided in the authorization process;

    time of arrival of the inquiry;

    the first line of the http request;

    http response code;

    the number of data sent by the server;

    URL address of the page previously visited by the User (so-called referrer link) - in the case when the Website was accessed via an external link;

    information about the User's browser;

    information about errors that occurred during the execution of the http transaction.

The above-mentioned data is not associated with specific people browsing the pages of the Website.

The websites do not automatically collect any information, except for information contained in cookies. The information collected in this way is used, inter alia, down:

    Website management;

    identifying possible security threats;

    research on Users' aggregated traffic on the Website and for statistical purposes, including the use of Google Analytics and GetResponse, only if mailing campaigns are additionally carried out;

In the scope of using the Website's functionality, the User may, however, be asked to provide the following personal data:

    first name and last name;

    e-mail address (e-mail address);

    Phone number;

    company address and name;

    the content of the contact message.

Providing the data indicated above is voluntary, but without providing it, it may not be possible to use the Website in terms of functionalities that require it (e.g. handling a publication order)

III. Processing of personal data

Data collected through the Website regarding the User may be used to determine the adaptation of the Website content to the User's needs and to answer the User's inquiry made using the contact form.

The Users' personal data collected is not transferred to international organizations or to third countries. Personal data may be processed by other entities in accordance with EU or national law.

Personal data collected through the forms for which the User has consented are processed for the purpose and for the period necessary to properly handle the task. The details are specified in the relevant clauses under specific forms.

User rights

Within the scope of the processing of his data, the User has the following rights:

    access to data;

    rectification of data;

    deletion or restriction of processing;

    lodging a complaint to the supervisory body for the protection of personal data - the President of the Office for Personal Data Protection;


IV. Use of cookies

The website, in accordance with art. 173 of the Act of 16 July 2004 Telecommunications Law, uses cookies that constitute IT data, in particular text files, which are stored on the User's end device. Cookies usually contain the name of the website they come from, the storage time on the end device and a unique number.

Cookies are used for the following purposes:

    making it easier for the User to use the Website while browsing it;

    subsequent association of the User in the event of reconnecting the Website with the device on which they were saved;

    creating statistics that help to understand how Website Users use websites, which allows improving their structure and content;

    adjusting the content of the Website pages to the User's specific preferences and optimizing the use of websites, tailored to the individual needs of the User;

As part of the website, we use the following types of cookies:

    "Session" - are stored on the User's end device until logging out, leaving the website or turning off the web browser;

    "Permanent" - stored in the User's end device for the time specified in the parameters of Cookies or until their removal by the User;

    "Performance" - they enable the collection of information on the use of the Website pages;

    "Necessary" - enabling the use of services available on the Website;

    "Functional" - making it possible to remember the settings selected by the User and to personalize the User interface;

    "Own" - posted by the Website;

    "External" - coming from a website external to the Website;

The information is in no way combined with the personal data of the Website User and is not used to determine the User's identity. The scope of information collected automatically depends on the settings of the User's web browser.
The user should check the settings of his browser to find out what information is provided by the browser automatically or to change these settings. For this purpose, we recommend that you read the "Help" content of the web browser used.


Software for browsing websites, i.e. a web browser, usually allows cookies to be stored on the User's end device by default. Website Users can change the settings in this regard. The web browser allows you to delete cookies.
It is also possible to automatically block cookies. Detailed information on this subject is included in the help or documentation of the web browser used by the User.

If the User does not want to receive Cookies, he may change the settings of his browser. However, disabling cookies necessary for authentication processes, security or maintaining the User's preferences may make it difficult, and in extreme cases also prevent the use of the Website.